TypePad, the company that runs both the servers and the continuously updated and improved server-side software that runs this blog, have been having growing pains. There have been service issues: sluggish performance and the occasional short-term outage. Nothing amounting to incompetence, that I can detect. I'd have no tolerance or patience for that. They've sent out a communication or two about it, asking for patience. Now this: Compensation for this less than stellar performance We are all aware that you pay for TypePad and expect to receive superior service and performance in return. At times last month, we did not provide that type of experience to all our customers and apologies are not good enough. We also know that some customers have been more heavily impacted than others. If you often use the service on weekdays between 7:00 am and 1:00 pm Pacific Time you may have experienced one or even many periods when you had problems with TypePad's speed and responsiveness. If you use the service at other times, you may not have experienced any problems at all. After wrestling with these facts and wanting to be fair to all our users we have decided that the only option...